Standard Chartered launches new keyboard banking tool

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StaChart Bank
A Standard Chartered Bank in Nairobi. PHOTO/COURTESY

Standard Chartered Bank has launched SC Keyboard, which will allow customers to access a variety of financial services from within any social or messaging platform without having to open the banking app. Initially launched in Kenya, Uganda, Ghana and Tanzania, the solution is a first for the bank in Africa and will be rolled out to Botswana, Zambia, Zimbabwe and Nigeria throughout the rest of the year.

In a press statement, the bank said the keyboard-based banking solution allows clients to transfer money in real-time, pay utility bills and instantly check balances from within any social or messaging platform. The unique digital solution can be configured as the default keyboard on any smartphone, making banking quick and seamless for customers who no longer need to log into their SC Mobile app for basic banking services.

“Following the additional rollouts of our online retail banks across Africa, SC Keyboard is an important milestone in our digital journey. SC Keyboard was designed with our clients in mind, as users can now pay their bills, view their account balances and transfer money to their friends or family through any social or messaging platform. Increased prosperity has made the African population more financially savvy and many users seek new and easy ways to handle their money. We want our interactions to be simple, intuitive and seamless – we will remain committed to leveraging the best technology to bridge digital and human channels and enhance customer centricity and service delivery,” said Jaydeep Gupta, Regional Head of Retail Banking, Africa and Middle East in the statement.

To enjoy the seamless and easy access to banking by SC Keyboard, clients need to have an android or iOS smartphone phone with fingerprint support, install SC Mobile app and enable SC Keyboard in the device settings and finally select SC Keyboard as the default keyboard.

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