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Little turns to WhatsApp amid increased competition

In an effort to grow its customer base in an increasingly competitive environment, taxi hailing firm Little has rolled out a new option where...

KCB launches platform that allows interaction with customers on WhatsApp

By Edna Mwende Kenya Commercial Bank (KCB) has deployed a Digital Customer Service platform that will now allow its...

Facebook, Whatsapp, Instagram to be jointly integrated

By Reuters, Facebook Chief Executive Mark Zuckerberg is planning to unify the underlying messaging infrastructure of the WhatsApp, Instagram and Facebook...

CA seeking to regulate services such as Whatsapp and Skype

The Communication Authority of Kenya (CA) is seeking to regulate over the top services (OTTS) such as Whatsapp and Skype in a move that...
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