Uber launches new products, safety features across Sub-Saharan Africa

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A parked Uber taxi
PHOTO/COURTESY: Uber

Uber has announced the launch of multiple new products and features which are going live this month in South Africa, Ghana, Kenya, Côte d’Ivoire and Nigeria.

The launch, which took place simultaneously across various locations in Sub-Saharan Africa (SSA), also showcased Audio Recording, the latest addition to its suite of safety features.

Speaking at the event, General Manager for Uber SSA, Kagiso Khaole said the brand is pleased to be expanding into eight more cities during September across Kenya, Nigeria and Ghana.

“As we gear ourselves to mark our 10th year anniversary next year, we are excited about moving into more cities enabling people to go anywhere and can get anything. Our commitment to raising the bar on safety remains relentless and we continue to work hard to grow the over 3 million earnings opportunities we have created thus far.”

Uber will now be operational in Owerri and Akure in Nigeria; Eldoret, Kisumu, Nakuru and Naivasha in Kenya; and Tamale and Sunyani in Ghana.

To help reduce costs for riders and increase demand for drivers, Uber is launching UberX Share in Ghana and Nigeria, and Uber ChapChap Share in Kenya.

Uber’s shared rides offering allows riders to save up to 30 percent of the trip fare when matched with a co-rider heading in the same direction, and where a match is not possible, they will still be able to save 5 percent from their ride.

“The introduction of UberX Share allows us to proudly demonstrate the power of our platform, understanding the ability to match rider destinations while delivering convenience and affordability. We are a global company that builds locally; and in Ghana, we tapped into the local culture of car-pooling when moving around, which makes this product a great fit for the market,” says Khaole.

Travelling across the city with an entire crew has never been easier, with the launch of UberXL in Nairobi, Kenya.

This option provides seating for up to six people which is great for airport and business trips where extra luggage space may be required. In South Africa, riders can now reserve their group travel 30 days in advance with UberXL Reserve and Uber Van Reserve.

Uber Comfort, which is currently available in South Africa and Côte d’Ivoire, will now be available in Ghana.

Uber Connect, one of the app’s most popular products available in South Africa, Kenya, Nigeria, Tanzania, Uganda, and Ghana; will also soon be available in two additional cities in Nigeria.

Uber Connect is an on-demand delivery solution that allows users to send and receive packages with speed.

The feature comes built-in with a PIN verification providing users peace of mind that their package is being delivered to the right person.

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