Safaricom, M-Gas launch pre-paid gas service

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Safaricom and M-Gas have partnered to launch a game changing prepaid gas service that will allow Kenyans to access clean, affordable and reliable cooking gas.

M-Gas is tackling existing access barriers to clean cooking by eradicating both the upfront cost required for a gas cylinder and gas cooker, often more than Ksh. 6,000 and the high refill cost of Ksh. 2,000 per cylinder.

“For more than 19 years, we have maintained our commitment to our purpose of Transforming Lives by exploring new innovations that create opportunities for our customers and uplift their lives. Safaricom’s partnership with M-Gas will for the first time empower millions of Kenyans with affordable access to clean cooking gas, an opportunity we believe has been previously underserved,” said Michael Joseph, CEO, Safaricom.

Each M-Gas setup will include a gas cylinder and a 2-burner gas cooker which will be provided to customers upfront at no extra cost. The gas cylinder will come equipped with an innovative smart meter that will show how much gas a customer has paid for and how much they have remaining. Payments will be made through M-PESA with the gas automatically disconnecting when a customer has completely consumed the amount paid for.

Gas users will no longer have to grapple with the hassle of managing the replenishment of empty cylinders as the smart meter sends an alert to M-Gas whenever the gas runs low. M-Gas will then dispatch a refilled replacement to the customer, conveniently delivered to the comfort of their homes, at no cost.

“M-Gas is proud to be working with Safaricom on this pioneering effort to bring affordable, convenient and clean cooking solutions to millions of low-income households in Kenya. Safaricom is a leader in both technology and customer service and we look forward to building on this exciting new partnership,” said Volker Schultz, Head of M-Gas.

M-Gas is launching its first depot in the Mukuru kwa Njenga area. Safaricom and Community Based Organisations will assist in identifying the next priority areas for expansion.

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