Telkom Kenya clients to get free mobile data, talk time for life

Telkom Kenya CEO Mugo Kibati
Telkom Kenya CEO Mugo Kibati. PHOTO/COURTESY

Telkom Kenya customers will get to enjoy a lifetime value of 1GB of Mobile Internet Data and 100 minutes of talk time to make Telkom-to-Telkom calls, for free, every month.

This lifetime offer called Madaraka Life will also have the Telkom customer, as part of the company’s commitment to ensure easier access to its services, registered to T-Kash, the telco’s mobile money service. The customer will receive an instant cashback of Ksh.50 to their mobile wallet, upon successful registration.

This move follows the telco’s announcement on the eve of this year’s Madaraka Day, when the company stated that it would be offering Kenyans an important access key to their own digital independence, for the Madaraka season, and beyond. To access the service, customers are required to dial *444*58#.

“Making calls and being able to connect to the Internet is now a basic need for all. In this age of increased virtual communications, Telkom fully understands how important access to communications services is to all Kenyans. Telkom is therefore making this commitment to empower Kenyans with this digital independence that they seek; giving them easier access to essential technology services that continue to simplify our lifestyles,” the telco’s Chief Executive Officer, Mr. Mugo Kibati said in a statement.

Earlier this year, Mr. Kibati said that the telco remains cognisant of the integral role the technology company’s core terrestrial network plays in keeping customers connected.

“We continue with our long-term terrestrial network expansion plan that is informed by our overall company strategy, which will see us scale up to 80% of our network to 4G, increase our network footprint across the country, and get more Kenyans online,” Mr. Kibati said.

“Despite the capital-intensive nature of our network expansion plan, we commit to becoming the technology partner of choice, building out our network to ensure wider coverage and the provision of high-quality services to our customers. Our challenge to them is simple – they should keep their Telkom lines in their phones, for them to be able to enjoy this amazing lifetime offer and many others to come from Telkom,” the Telkom Kenya CEO added.

 In May, the telco announced the integration of T-Kash with the government digital services platform, eCitizen. This integration with the eCitizen Portal will enable Telkom customers to make payments for a number of services including those offered by the National Transport and Safety Authority (NTSA); Directorate of Criminal Investigations, Business Registration Service, Immigration Services, Civil Registration Department, Office of the Attorney General, Higher Education Loans Board (HELB), The Kenya Revenue Authority (KRA), and the National Construction Authority.

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